Terms of Service

Last Updated: July 2026

Welcome to Feilexs™.

These Terms of Service (“Terms”) describe the rules and conditions that apply when you visit, browse, or make purchases through our website.

Throughout this document, the terms “we,” “us,” and “our” refer to Feilexs™, operated by Northside Imports Inc.

By accessing our website, purchasing products, or using any services provided through our store, you agree to follow these Terms of Service and our related policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please review these Terms carefully before using our website.

If you do not agree with these Terms, please discontinue use of our website and services.

1. Website Access & Customer Information

By using the Feilexs™ website, you confirm that:

  • You are legally able to enter into agreements in your place of residence
  • Any information provided during checkout or account creation is accurate and complete
  • You are responsible for maintaining the confidentiality of your account information

When placing an order, you may be required to provide information including:

  • Name
  • Email address
  • Billing information
  • Shipping details
  • Payment information

You are responsible for ensuring that all information submitted is correct to avoid delays or issues with your order.

You may not use another person’s information, account, or payment method without proper authorization.

2. Our Products & Design Information

At Feilexs™, we carefully create and curate decorative products designed to enhance modern living spaces.

We make every effort to display product images, descriptions, dimensions, and details accurately.

However, please understand that:

✨ Colors may appear slightly different depending on your screen settings
✨ Handmade or decorative finishes may have minor variations
✨ Product appearance may vary slightly from digital images

These natural differences do not affect product quality or functionality.

We reserve the right to:

  • Update product details
  • Adjust pricing
  • Modify collections
  • Discontinue products
  • Limit product availability

without prior notice.

3. Orders & Purchase Acceptance

Submitting an order through our website represents your request to purchase products.

After receiving your order:

  • We will review and process your payment information
  • We will send an order confirmation when accepted
  • Orders may be declined or canceled at our discretion when necessary

Reasons may include:

  • Product availability issues
  • Payment verification problems
  • Incorrect pricing information
  • Suspicious or unauthorized transactions

Please carefully review your order before completing checkout.

Once an order enters processing, cancellation or modification may no longer be possible.

Orders are subject to our Return & Refund Policy.

4. Pricing & Payment Information

All prices displayed on the Feilexs™ website are listed in United States Dollars (USD) unless otherwise stated.

Prices, promotions, and discounts may change at any time.

The final purchase price shown during checkout is the amount charged for your order.

Customers are responsible for:

  • Applicable taxes
  • Shipping charges
  • Customs fees or import costs when applicable

By completing a purchase, you confirm that:

✔ Payment information provided is accurate
✔ You are authorized to use the selected payment method
✔ All charges related to your order will be completed successfully

5. Shipping & Delivery

Feilexs™ works with trusted fulfillment and shipping partners to deliver products safely to customers.

Delivery times are estimates and may be affected by:

  • Carrier delays
  • Weather conditions
  • Customs processing
  • Events outside our reasonable control

Once an order has been transferred to the shipping carrier, responsibility for transportation delays belongs to the carrier.

For complete shipping details, please review our Shipping Policy.

6. Intellectual Property Rights

All content available on the Feilexs™ website, including but not limited to:

  • Brand name
  • Logos
  • Product designs
  • Images
  • Graphics
  • Text
  • Website layout
  • Marketing materials

is owned by or licensed to Northside Imports Inc and protected by applicable intellectual property laws.

You may use website content only for personal, non-commercial purposes.

Without written permission, you may not:

  • Copy
  • Reproduce
  • Modify
  • Distribute
  • Sell
  • Republish
  • Use our branding or designs commercially

Unauthorized use may violate copyright, trademark, and other applicable laws.

7. Third-Party Services & Links

Our website may include links, applications, or services provided by third parties.

These third-party services are provided independently and are not controlled by Feilexs™.

We are not responsible for:

  • Third-party website content
  • External services
  • Products purchased from third parties
  • Policies or practices of external companies

We recommend reviewing third-party terms and privacy policies before using their services.

8. Shopify Platform

Our online store is hosted through Shopify, which provides the e-commerce platform that allows us to sell products and manage customer transactions.

However:

  • Purchases made through our store are transactions directly between you and Feilexs™
  • Shopify is not responsible for products purchased from our store
  • Shopify does not control our product quality, fulfillment, or customer service

By using our website, you acknowledge Shopify’s limited role as a technology provider.

9. Customer Reviews & Feedback

If you submit reviews, comments, suggestions, images, or other feedback to Feilexs™, you grant us permission to use that content for business purposes.

This may include:

  • Displaying reviews on our website
  • Improving customer experiences
  • Marketing and promotional activities

You confirm that:

✔ Your feedback is your own work
✔ Your submission does not violate another person’s rights
✔ Your content is accurate and lawful

We reserve the right to remove content that is inappropriate, misleading, offensive, or violates these Terms.

10. Errors & Website Information

Occasionally, information on our website may contain:

  • Typographical errors
  • Incorrect descriptions
  • Pricing mistakes
  • Availability updates

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

We are not obligated to provide prior notice before correcting inaccurate information.

11. Acceptable Use

You agree not to use our website for:

  • Illegal activities
  • Fraudulent transactions
  • Unauthorized access attempts
  • Spreading harmful software
  • Copying or exploiting website content
  • Misleading or harmful behavior

We reserve the right to restrict access or terminate accounts that violate these Terms.

12. Disclaimer

Our website and products are provided on an “as available” basis.

While we make reasonable efforts to provide accurate information, Feilexs™ does not guarantee that:

  • Website access will always be uninterrupted
  • Information will always be error-free
  • Products will exactly match every customer expectation

Certain legal protections may vary depending on your location.

13. Limitation of Liability

To the maximum extent permitted by law, Feilexs™, Northside Imports Inc, and related parties are not responsible for indirect, incidental, or consequential damages resulting from:

  • Website use
  • Product purchases
  • Service interruptions
  • Third-party services

Our responsibility is limited to applicable laws and the value of the purchased product where required.

14. Indemnification

You agree to protect and hold harmless Feilexs™, Northside Imports Inc, and related partners from claims, damages, or expenses resulting from:

  • Violation of these Terms
  • Misuse of our website
  • Violation of applicable laws
  • Infringement of third-party rights

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective when posted on this page.

We encourage customers to review this page periodically to stay informed about updates.

Your continued use of our website after changes are posted means you accept the updated Terms.

16. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Feilexs™ Customer Support

Company:
Northside Imports Inc

Email:
service@feilexs.com

Thank you for choosing Feilexs™.

We are committed to creating a secure, enjoyable, and inspiring shopping experience while bringing thoughtfully designed décor pieces into your home.